Your candidate journey
Creating a great place to work for all
Your candidate journey
Creating a great place to work for all
Our approach to recruitment
Post Office is for everyone, and we value people from a variety of backgrounds who bring different perspectives to our business. So we make sure our recruitment process is completely fair, transparent, consistent and free from bias, with a focus on hiring the right people who embody our behaviours for the right roles.
We want to ensure our recruitment process offers equal opportunity to everyone who applies. So, if you’d like us to make any reasonable adjustments during your application, please speak to a member of our talent acquisition team, who will support you.
Email: talentacquisition@postoffice.co.uk
Our typical recruitment process
Our recruitment process may vary depending on the role, but typically, you can expect these steps:
1. Apply online
2. Application review
3. Phone interview
4. First interview
5. Second interview
6. Job offer
7. Onboarding
8. Induction
Your interview
Your interview may take place remotely via Microsoft Teams or at one of our offices or sites. If you haven't used Teams before here is a short guide on joining a Teams meeting.
If your interview is taking place in-person, you may find the following links useful.
Chesterfield office London office Other locations
If you have any questions, or require any adjustments to complete your application, please contact the Talent Acquisition team who will be happy to help you.
Hints and tips from the team
Throughout our recruitment process, it’s always a good idea to make sure you know all you can about the role, the team, and our business. Here are a few handy tips from our Talent Acquisition team to make the process as smooth as possible for you.
Do your research
Research our Post Office behaviours, so you understand more about our company values.
Explore all aspects of Post Office
Learn more about the company on our corporate site, https://corporate.postoffice.co.uk.
Prepare for the interview
Go through our interview preparation guide to learn more about the business and what to expect before an interview. For further support, download a copy of our typical interview questions, to help you prepare.
Make sure you understand the job
Read the job description in detail to understand the key requirements and responsibilities for the role. A copy of the job description will be provided with your interview confirmation, or to request this please reach out to the Talent Acquisition team.
Structure your interview answers
During your interview, try to answer questions in the STAR interview format:
Situation - What is the situation or scenario you are describing?
Task - What was your specific task or key role in this situation?
Action - What specific actions did you take to complete the task or to demonstrate your skill?
Result - What was the result of your actions? What did you achieve? Where possible, try to use metrics
Should you not be successful
We know that it can be disappointing when you don’t get a job you’ve applied for. But we have lots of different roles that may suit your skills. So, we encourage you to take on feedback and sign up for our job alerts to hear about other Post Office opportunities.