Cash Carrying Crew

Location: Birmingham CVIT

Reference number: 19065

Contract type: Permanent

Hours per week: Full Time

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Summary

Salary: £35,700

Grade: CHD

Reporting Line: CVIT Frontline Shift Manager

Contract Type: Permanent, Full time

Location: Birmingham

Closing Date: 10/09/26

Please note, if successful in this role, your contractual job title will be Cash Carrying Crew Member.

What to expect

Here at the Post Office, we’re steeped in tradition, but we’re going places. Supported by our network of depots and vehicles: Post Office’s Cash and Valuables in Transit division (CViT) collect & deliver cash, coin, and high value items 24 hours a day.

As a Cash Carrying Crew member, you will be working in a security environment with the responsibility of delivering and collecting of value items in a timely, safe, secure, and compliant way.  You’ll be undertaking the truly valuable role of providing a high value delivery and collection service, across our corporate and retail functions.

Working from a secure location, either independently or as part of a team, this role offers you the exciting opportunity to be the face of the Post Office; interacting with customers from both Post Office and external organisations.

What’s more, is we will support you to build and develop a long and fulfilling career; through our evolving learning and development opportunities. Whether that’s progressing to a management role, or learning a new skill, to expand your career across the Post Office network.

 

Location: Birmingham Depot only. This position is not available at any other Post Office depot location.

What we can do for you

Our business is changing and we understand that attracting the right talent is pivotal in driving the positive change needed, to help us achieve our ambitious goals. Beyond a competitive salary, we offer a comprehensive benefits package that includes: 

  • 25 days annual leave (rising to 30 after 2 years), plus bank holidays
  • Generous pension scheme with minimum 10% employer contribution
  • Access to 24/7 digital GP services and our Employee Assistance Programme
  • 6 x Life assurance and income protection after 12 months service
  • Over 400 online courses, mentoring, apprenticeships, and development programmes
  • Access to our benefits platform for exclusive discounts & saving

 

Click here for a detailed overview of our benefits

What you’ll need to succeed

You will be an experienced driver with a valid UK driving licence. Along with this, you will also:

  • Have previous experience in customer service, ideally with previous multi drop delivery experience
  • Possess first-class communication skills with the ability to be collaborative, adaptive to new processes and ways of working quickly and as required.
  • GCSE English (grade D +) or equivalent. (Applicants who are unable to provide evidence of qualification in English, will need to pass a written English assessment during the recruitment process.)
  • Ensure you drive in line with legal requirements when on the road, including proper use of a digital tachograph.
  • A current C1 licence and SIA licence would also be beneficial but not essential.

(For compliance regulations you must hold a SIA licence before starting the role. This will be applied by the company, if you do not already hold one.)

Please note, this role requires you to work in a high security environment. If successful at interview, you can typically expect to have a waiting period of up to 12 weeks; while your application goes through our screening process (which includes 10 years referencing). Prior to submitting your application, please ensure your CV details all activity over the past 10 years including any gaps in employment, as this will significantly help speed up the recruitment process.

About us

At Post Office Ltd, we’re proud to be at the heart of communities across the UK, upheld by the dedication and service of our postmasters. We offer essential services that people rely on every day, from parcels and banking to identity and government services. While we continue to evolve with digital innovation, our commitment to personal, face-to-face service remains core to who we are. Our journey is one of reflection, growth, and meaningful change. We’re looking for people who think differently. Those with resilience, purpose, and a deep sense of responsibility to our postmasters, partners and the communities they serve.

 

If you're driven by the chance to make a real impact and help shape a future, built on progress and integrity, we’d love to hear from you. For more details visit careers.postoffice.co.uk

Application Guidance

Our commitment to embracing diversity extends beyond just words. While we’ve outlined key skills above, we recognise that great candidates come from a variety of backgrounds. We value diverse perspectives and are committed to building an inclusive workplace where everyone can thrive.

 

As a Disability Confident Employer, we recognise the value people with disabilities can bring to our business. If you require any reasonable adjustments throughout the recruitment process or would like further details on the job description, please contact talentacquisition@postoffice.co.uk

 

We’re thrilled by your interest in this opportunity and truly value every application we receive. Please note the advert may close early if we receive a high volume of applications. Unfortunately, we’re unable to provide individual feedback on all submissions.

 

#LI-DNI 

What we can offer you

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Post Office Pension Plan

Automatic enrolment into our competitive defined contribution (DC) pension scheme, with a default contribution rate of 5% from employees and 9% from Post Office. You can increase your contributions to receive up to a maximum 12% employer contribution.

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Discounts

Access to our benefits platform, offering discounts across hundreds of retailers, helping you save on groceries, fashion, dining out, holidays and much more.

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Workplace wellbeing

Access to our Employee Assistance Programme (EAP) and a multitude of wellbeing resources including exercise videos, meditation, free recipes, budgeting and spending tools.

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Cycle to work scheme

Our Cycle2Work scheme allows you to hire a bike (can include accessories too). Repayments are taken from your gross salary, so you benefit from savings in National Insurance and tax.

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Life cover

Post Office offers a death in service benefit to all colleagues which provides a lump sum payment to your beneficiaries if you were to sadly pass away whilst in Post Office employment.

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Colleague insurance discounts

Exclusive discounts available on the likes of our travel insurance, car insurance and pet insurance.

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Digital GP services

Access to unlimited 24/7 remote GP appointments, physiotherapy, and other essential medical services.

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Voluntary flexible benefits

A selection of optional flexible benefits to suit your needs, including a Health Cash Plan, Private Medical Insurance (PMI), Dental Insurance and more.

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Benenden Health Healthcare

The option to join Benenden Health, which completements NHS services by providing access to diagnostics, treatment, surgery, physiotherapy, wellbeing support, GP 24/7 and much more.

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Season Ticket Loan

The option of an interest-free loan of up to £7,500 to help spread the cost of your season ticket commuting.

Fulfilling your potential

The only way our business can move forward is if we support our people in moving themselves forward. That’s why we’re constantly adding to the learning and development opportunities we have available. 

So, join us and you’ll discover plenty of scope for personal development and professional progression, with formal training, mentoring, secondments, and a learning catalogue of over 400 online courses. You’ll also have regular reviews with your line manager, and our focus on internal promotion means you’ll find lots of opportunities to advance your career.

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Our typical recruitment process

Our recruitment process may vary depending on the role, but typically, you can expect these steps:

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1. Apply online

Apply online, including your personal details and uploading your CV.

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2. Application review

Our Talent Acquisition team will review your application.

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3. Phone interview

For some roles we might invite you to a phone interview with a member of the TA team, so we can find a little more about you.

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4. First interview

The hiring manager will review a shortlist and we may invite you to a face-to-face interview at one of our sites, or a video interview using Microsoft Teams.

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5. Second interview

For some roles, we might invite you for a second interview.

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6. Job offer

If you’re successful, we’ll send you a job offer.

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7. Onboarding

Once you’ve accepted the offer, we’ll carry out onboarding and background checks.

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8. Induction

You’ll take part in an induction process, so you know what to expect.

Cash Carrying Crew

Location: Birmingham CVIT

Reference number: 19065