Revenue jobs

Improving income for Postmasters

Revenue jobs

Improving income for Postmasters

Revenue at Post Office

Our Revenue teams are the commercial hub of Post Office. We work on developing products and strategies to attract new customers, giving postmasters the vital support they need to grow their business.

Current vacancies
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Key teams

Digital

Marketing

Postmaster business development

Postmaster experience

Banking

Mails, parcels and products

Post Office Insurance

Digital

Post Office offers a range of online and mobile services for customers. In this team, we manage these customer-facing digital services to maximise revenue growth and improve business sustainability for postmasters.

 

Marketing

We develop and execute a range of marketing strategies to attract customers, build brand awareness, and support overall sales efforts.

Postmaster business development

Join this team, and you’ll be out in the field, supporting our postmasters and strategic partners across a specific region, enabling them to generate increased revenues.

Postmaster experience

We focus on understanding the issues facing postmasters and championing their importance at all levels of the business. It’s about putting postmasters at the heart of everything we do, working collaboratively with them to drive improvements in how we operate, and enhancing their overall experience.

Banking

Post Offices up and down the UK are essential alternatives to High Street banks. Through our Banking Framework agreement, bank and building society customers can withdraw cash, deposit cash and cheques, and obtain balances at many Post Office branches. In this team, we develop our range of banking products and services, and look to roll out more banking hubs across the UK.

Mails, parcels and products

In this team, we’re always looking to develop Post Office’s commercial propositions, products and services, such as mail and parcel courier services, financial services, payments, insurance, retail and government contracts.

Post Office Insurance

POI is a specialist insurance business that’s a regulated subsidiary of Post Office. Our highly skilled experts work closely with teams across Post Office, such as Marketing and Digital, to offer a full range of personal lines insurance products. We cover everything from travel, home, motor and gadgets, to life insurance. With a focus on customer value, we’re the UK market leader in travel insurance, selling over one million policies each year, and have won numerous awards.

Typical roles in Revenue

 

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Postmaster Business Development

You will use your commercial understanding and customer service knowledge to give vital support to postmasters out in the field. Providing coaching and guidance, you will support them in driving commercial activities and growth, while offering a true community service. It’s a great opportunity to use your commercial expertise to create sustainable and profitable businesses at the heart of local communities.

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Customer Service Advisor

Our customer service consultants work in our Direct Managed Branches, as the first point of contact for customers. You will be responsible for offering a consistent level of customer service while driving sales of our innovative products and services.

Investing in your development

When you join us, you will discover plenty of scope for personal development and career progression, with formal training, mentoring, secondments, and a learning catalogue of over 400 online courses.

Find out more
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